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COVID-19 Updates & Resources

 

 

Temporary Rental Housing Assistance Program (TRHAP) 


Acting through the Department of Housing (DOH) and the Connecticut Housing Finance Authority (CHFA), the State of Connecticut has created the Temporary Rental Housing Assistance Program (TRHAP) to respond to housing issues associated with the advent of COVID-19.  Effective Monday, October 26th at 8:00 am,  new requests for assistance may be submitted. 

To determine if you qualify for TRHAP assistance, Threshold Eligibility information may be submitted in ONE of TWO ways:

Click the link below, complete the questionnaire in full online, and hit Submit; 

or

Call 1-860-785-3111 and speak to a Call Center Representative, Monday through Friday, between 8:00 am and 5:00 pm.  The representative will log on, walk you through the questionnaire, and submit it live while you are on the phone.  

Submit your Threshold information by clicking HERE.

 

CHFA Mortgage Relief and Foreclosure Prevention Programs

If you are struggling to make your mortgage payments, or anticipate that you will soon fall behind on your payments due to a financial hardship, CHFA has programs that may be able to help. These programs offer loans (second mortgages) to help borrowers make their mortgage payments as they work to regain their financial stability. Before you apply for these programs, you are required to discuss with your lender your forbearance or loan modification options.

To qualify for these programs:

  • the home must be your primary residence
  • your household must have a source of income, either through employment, Social Security Income or other benefits.

To determine which program is the best fit for your hardship situation:

1. Is your financial hardship caused directly or indirectly by COVID-19? Some examples include: job loss, furlough or layoff, reduction of work hours, store, restaurant or office closure.

2. Is your mortgage held by a non-government lender (conventional loan)? Loans excluded from this particular program are: FHA, Fannie Mae, Freddie Mac, VA or USDA.

3. Is your mortgage payment for March or any subsequent month overdue or late?

If you answered yes to these three questions, please click here to be directed to a portal where you can complete an intake form to determine your eligibility for the Temporary Mortgage Assistance Program (T-MAP). If you do not have access to a computer, please call: 860-785-3111, 8 am – 5 pm M-F to speak to a Call Center Rep.

 

1. Did you experience a financial hardship due to circumstances beyond your control? Some examples include: underemployment, a reduction in wages or salary, a loss, reduction or delay in Social Security or other benefits, divorce or loss support payments, temporary disability or illness?

2. Have you received a Notice of Default from your servicer, or are you anticipating becoming delinquent with your mortgage payments in the next 60 days?

3. Were you unsuccessful in working out your mortgage delinquency with your lender?

If you answered yes to these three questions, please click here to be directed to information on the Emergency Mortgage Assistance Program (EMAP), a link to receive an EMAP application.

If you have questions on either program, or would like to discuss your individual situation with a mortgage assistance representative please call (860) 571-3500 or send an email to THAP@chfa.org. Please note our representatives are currently working remote, with limited access, however will provide a response within 24-48 hours. 

 

For information on other assistance and resources related to COVID-19, please visit the
State of Connecticut's portal:  https://portal.ct.gov/Coronavirus

CHFA continues to process loans for single family mortgages properties, underwrite mortgages and process construction advances for multifamily properties. CHFA employees are working remotely per the orders of Governor Lamont. Employees can be reached through the Staff Directory.

CHFA will continue to monitor the situation with COVID-19 in Connecticut and as additional information becomes available, will update or modify the guidance below. Our objective is to ensure the highest degree of transparency in a rapidly changing environment.

 

CHFA Key Contacts

Homeownership/Single-Family :    SFAMInquiry@chfa.org

Multifamily Questions:                         MFAMInquiry@chfa.org

Media inquiries:                                         (860) 571-4355

CHFA Main #:                                              (860) 721-9501

CHFA Remote Teleworkers :             (860) 571-3545

 

 

 

 
 
 
 
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