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Property Management Resources


CHFA has developed guidelines, resource guides and templates to assist owners and property managers.  Please click on the resources tab at the bottom of the page to view the list of available resources.  A Connecticut Resident Service Coordinator Resource Guidebook is posted on the CT Department of Housing website here.

CHFA's Asset Management department also includes a staff member who is dedicated to Resident Service Coordination.

Resident Service Coordination

A few of the responsibilities of the liaison are providing support, direction and implementation assistance for policies and programs to improve the quality of life for residents of properties in the CHFA-financed and State-Sponsored Housing Portfolio (SSHP). The responsibilities also include building connections to the larger community, and providing support and technical assistance to residents, housing authority staff, owners, property managers and CHFA staff in the delivery of support services and programs.

In addition, the Resident Service Coordinator will establish and maintain relationships with state, local and regional social/human service providers as well as state and regional resident service coordinator organizations.

Resident Services Coordination contact:

Karen Futoma      (860) 571-4223


For additional resources, please visit New England Resident Service Coordinators, Inc. here.

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